Terms & Conditions

PART A: GENERAL TERMS AND CONDITIONS
This document/agreement/understanding is a computer-generated electronic record published in terms of Rule 3 of the
Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 (amended from time to time)
read with Information Technology Act, 2000 (amended from time to time) and does not require any physical or digital
signatures.
These Terms and Conditions (“Terms”) constitute a legal agreement between You and Razorpay Software Private Limited (“Razorpay”
or “us”, or “we” or “our””). The Terms, constituted of Part A: General Terms and Conditions and Part B: Specific Terms and Conditions,
govern Your access to and use of Razorpay services, including payments, technology, software, analytics or any other services, tools or
products offered or made available by Razorpay and/or its Affiliates, and/or their Facility Providers, (“Services”). The Services may be
offered or made available to You via our website, mobile applications, software, APIs, social media, or other access channels
(“Platform”). “You”, “Yours”, “Yourself” or “Merchant” refers to customers, who may be a non-registered individual or corporate body,
who register for, use, or access the Platform or Services. The Services provided by Razorpay through the Platform are available and are
appropriate only for use in India.
Please read these Terms carefully before accessing the Platform or using the Services. By accessing the Platform or using the Services,
You agree to be bound by these Terms, including our Privacy Policy
and any other policy applicable to the Services received via the
Platform. If You do not agree to these Terms or do not wish to be bound by these Terms, You must immediately terminate the use of the
Services. Razorpay reserves the right to amend or otherwise modify the Terms at any time by posting an updated version on the website.
The updated Terms shall take effect immediately upon posting. It is Your responsibility to review these Terms periodically for
updates/amendments. Your continued access of the Platform or use of the Services signifies Your assent/ratification of the updated or
modified Terms. If You object to these Terms or any subsequent modifications to these Terms in any way, Your only recourse is to
immediately terminate the use of the Services.
We may require You to agree to additional terms in connection with specific Services, provided either by Razorpay or its Affiliates, that
You may avail from time to time. You agree to be bound by supplemental terms of any specific Service that You access or use via our
Platform and/or are available by hyperlink on our Platform. We may ask You to agree to those supplemental terms by way of
‘acceptance’. Should You choose to avail any specific Service, You may be required to complete forms and provide additional
data/information. You hereby give your consent for us to store, and use the data/information You provide on the Platform during (i) the
initial sign up/registration process and (ii) registration or onboarding for any specific Service in future. You hereby further give Your
consent for us to pre-fill forms for the registration or onboarding process of any specific Service with such data/information provided.
You acknowledge and agree that we reserve the right to verify, and re-verify where applicable, the data/information You provide in
relation to any specific Service. Your right to access and use any specific Service is subject to successful completion, at our sole
discretion, of registration or onboarding process for that specific Service. To the extent these Terms are inconsistent with any
supplemental terms for a specific Service, then those specific terms shall prevail over these Terms. You further agree that any claims
relating to any specific Services shall be brought solely against the Razorpay Affiliate providing the specific Services.
Where You intend to avail online as well as offline payment aggregation services, You understand and agree that online Services will be
provided by Razorpay Software Private Limited and offline Services will be provided by Ezetap Mobile Solutions Private Limited
(Razorpay POS), an Affiliate of Razorpay. You acknowledge and agree that the provision of offline payment aggregation services by
Razorpay POS will be governed by Part A: General Terms and Conditions along with Part VII: Specific Terms for Offline Aggregation
Services and Devices of Part B: Specific Terms and Conditions enumerated below. For the avoidance of doubt, the reference to Razorpay
under Part A: General Terms and Conditions shall include Razorpay POS as well.